Thank you for shopping with JINNA GROUP LIMITED. Here are the shipping details you need to know before making a purchase:
Processing Time
Orders are typically processed and shipped within 1-3 business days. Please note that orders are not processed or shipped on weekends or holidays.
Shipping Rates
Shipping rates are calculated based on the weight of your order and the destination. The shipping cost will be displayed at checkout before you complete your purchase.
Shipping Methods
We offer the following shipping methods for domestic and international orders:
- Standard Shipping: Expected delivery within 10 business days.
- Express Shipping: Faster delivery within 7 business days for an additional fee.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your package as it makes its way to you.
International Shipping
For international orders, please be aware of any customs duties or taxes that may apply in your country. These charges are the buyer’s responsibility.
Lost or Damaged Items
JINNA GROUP LIMITED is not liable for any items lost or damaged during shipping. However, please contact us at [email protected] or +44 7311 111 865 if your order arrives damaged or if you have any concerns about a lost package.
Address Accuracy
Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders shipped to an incorrect address provided by the customer.
Contact Us
If you have any questions regarding our Shipping Policy, feel free to contact us at [email protected] or +44 7311 111 865. We are here to assist you with any queries you may have.